5P is implemented through the 5P-Promise 2030 framework, which comprises 5 strategic pillars. We promise to accelerate a Pathway to net zero, safeguard the Planet, empower People, optimize Performance, and strengthen Partnerships.
In 2024, the Company conducted a customer satisfaction survey with the coal customers. The feedback was overwhelmingly positive, showcasing high satisfaction with the quality of coal, professionalism, and the level of engagement from the Company. The customers also emphasized the importance of continually enhancing products and services. This valuable feedback affirms the Company’s commitment to being a reliable and responsible supplier.